【Delaware, April 14th, 2026】 – UUNA TEK, a global technology company dedicated to delivering high-quality products and exceptional customer experiences, is pleased to announce its official partnership with Xcottons, a leading cross-border after-sales protection platform, and AIG (American International Group, Inc.), a globally recognized insurance organization.
Through this strategic collaboration, UUNA TEK introduces two optional value-added protection services designed to enhance customer confidence and strengthen after-sales support for its global users. These services are now available for voluntary selection at checkout on the company’s official website.
Strengthening Customer Confidence Through Enhanced Protection
As a customer-focused brand, UUNA TEK continuously strives to improve product reliability and service experience. This partnership represents an important step in expanding post-purchase protection options and providing customers with greater peace of mind throughout the product lifecycle.
“We are pleased to collaborate with Xcottons and AIG to offer enhanced protection solutions to our global customers,” said a representative from UUNA TEK.
“By combining Xcottons’ expertise in after-sales service infrastructure with AIG’s strong underwriting capabilities, we aim to provide a more secure and worry-free ownership experience.”
Optional Protection Services Now Available
1. Product Protection Service (Extended Warranty)
All UUNA TEK products include a standard 1-year official warranty, covering free repair or replacement for quality-related issues during the warranty period.
Customers may also choose an optional 1-year or 2-year extended warranty, which provides continued protection beyond the standard coverage period.
Key benefits include:
- Extended repair and service coverage after the official warranty expires
- Reduced unexpected maintenance costs
- Improved long-term ownership confidence
2. Shipping Protection Service
This optional service provides additional security during transportation and logistics.
Coverage includes:
- Package loss
- Shipping damage
- Mis-delivery incidents
It helps reduce risks associated with international and domestic logistics and ensures a more secure delivery experience.
About Xcottons & AIG
Xcottons is a professional cross-border after-sales protection platform that provides structured protection solutions such as extended warranty and shipping insurance for global e-commerce brands. With extensive operational experience, it supports brands in delivering reliable post-purchase services across multiple product categories.
AIG (American International Group, Inc.) is a leading global insurance organization listed on the New York Stock Exchange, operating in more than 200 countries and jurisdictions. With strong financial capacity and a long-standing track record in underwriting and claims handling, AIG provides the risk-bearing foundation for these protection services.
Service Terms & Conditions
Full details, including coverage scope, exclusions, claim procedures, and validity periods, can be found at:
- Extended Warranty Terms:
https://sp.xcottons.com/#/terms/ppservice - Shipping Protection Terms:
https://www.xcottons.com/#/terms/SP-delay
Important Notice
These protection services are optional third-party services provided by Xcottons and are not directly offered by UUNA TEK.
Customers are encouraged to carefully review all relevant terms before purchase to fully understand coverage details, limitations, and claim processes. All purchases are voluntary and subject to the service provider’s terms and conditions.
About UUNA TEK
UUNA TEK is a global technology company focused on delivering innovative products and reliable customer experiences. The company continues to develop strategic partnerships and service enhancements to provide greater value to customers worldwide.