Dear Customers,
Due to the recent increase in U.S. import tariffs on Chinese goods—raising the total duty burden by up to 104%—we are implementing new logistics solutions to minimize the impact on our customers in the United States:
For Bulk Orders (10 units or more / machines over 100KG):
We will use ocean freight via DDP (Delivered Duty Paid) channels. This service includes customs clearance and import tax, so U.S. customers will not need to pay any additional import duties. The estimated delivery time is around one month.
For Single Orders (Retail Customers):
We will fulfill these orders from our overseas warehouse in the U.S.. However, please note that our U.S. warehouse is currently awaiting inventory restocking, which is expected to take approximately one month. As soon as the stock arrives, we will arrange shipments immediately.
Temporary Suggestion – Order Before April 15:
Since we are still evaluating whether a price adjustment is needed due to the increased tariffs, we recommend customers place their orders before April 15 to secure current pricing.
Thank you for your patience and continued support. We’re doing everything we can to ensure smooth and cost-effective delivery for all our U.S. customers.
UUNA TEK Official
April 9th, 2025