TROUBLESHOOTING

DOBOT MAGICIAN TROUBLESHOOTIN

  • DobotStudio Software Troubleshooting
  • 1.1 Fail to Connect DobotStudio

    1.2 Blockly Error

    1.3 Leap.dll Error

  • Dobot Magician Hardware Troubleshooting

    2.1 Bluetooth/Wifi/Joysticks Troubleshooting

    2.2 Signal Light Troubleshooting

    2.3 Big and Small Arm Troubleshooting

    2.4 Back to Zero Troubleshooting

    2.5 Save and Display Points Troubleshooting

    2.6 Laser Engraving Troubleshooting

    2.7 Write and Draw Troubleshooting

    2.8 USB Driver Troubleshooting

    2.9 Leapmotion Troubleshooting

    2.10 Air Pump Troubleshooting

  • 3D Printing Troubleshooting

    3.1 Installation

    3.2 Fail to connect Repetier Host, Fail to control XYZ

    3.3 Fail to open Slic3r Setting Window

    3.4 Dobot Magician freezes after the 3D Printing starts

    3.5 3D Printing Extruder doesn’t move

    3.6 Temperature Troubleshooting

    3.7 Extruder Nozzle Clogged

    3.8 Tilt 3d printing object

    3.9 Fail to import the setting file

Preset

1.  Please purchase DOBOT MAGICIAN here first, then Download the software and second-development related material on:

NOTE:

Here are the compatible OS for DobotStudio:

win7 SP1 x32/x64

win8/win10

Windows XP (this OS doesn’t support BLOCKLY and leapmotion)

mac osx10.10 and above

2.  Share your ideas on forum:

http://forum.dobot.cc

3. If you have any questions or suggestions about dobot magician, please email to

uunatek@gmail.com

DobotStudio Software Troubleshooting

  • 1.1 Fail to Connect DobotStudio

There are several situations:

1) click Connect to connect studio, if the error is “Please connect the Dobot first”

Solution: please make sure that the USB has already connected with dobot magician and your PC and downloaded the driver successfully, if you don’t know how to install the drivers, please follow the structure on the manual in the package.

2) if you find the COM port in DobotStudio, but after clicking Connect button, the error are following:

Connect error!

Serial port has been occupied!

Solution:

Close all possible applications which probably occupied the ports, relaunch the DobotStudio

Reboot your PC, only launch DobotStudio to connect

Return the firmware by click Tools>DobotStudio

a. If all above solutions are failed, please close the DobotStudio, return the firmware with the Mcuisp software under tools file as follow screenshot:

b. Open Mcuisp->config->firmware->Dobot.hex, click to start Isp as follow:

c. after completed the burning, wait for a while until you heard a buzzing, which means the burning is successful. Then try to reconnect on DobotStudio. If you can’t burn successful, an error pops up, which means there’s something wrong with the mainboard ports, you need to ask for maintenance.

  • 1.2 Blockly Error

Some windows OS PC would have following error after clicked Blockly:

“DobotStudio has stopped working”

Solution:

Please download BlocklyPatch zip file, unzip all files to DobotStudio root file category, relaunch DobotStudio. Download URL:

  • 1.3 Leap.dll Error

After launched DobotStudio, here is the error:

“Could not find leap.dll on your computer”

Please download the leap.dll zip file from, unzip all files to DobotStudio root file category, relaunch DobotStudio.

Dobot Magician Hardware Troubleshooting

3D Printing Troubleshooting


  • 3.1 Installation

Make sure that the PTFE tube and filament are installed to the bottom of the heating head as follow, otherwise, they’re some troubles in discharging.

Extruder installation as follows:

  • 3.2 Fail to connect Repetier Host, Fail to control XYZ

After connected with Dobot Magician, the DobotStudio can’t control XYZ, please try:

Check the Printer Settings as follow:

Press reset to reconnect Dobot Magician

Resend M415 or press Key button to get coordinates

Reburn 3D printing firmware

  • 3.3 Fail to open Slic3r Setting Window

1) download Repetier Host to install again: https://www.repetier.com/download-now/

2) download the latest version of Slic3r here: https://slic3r.org/, open the slices independently, then import to Repetier Host to print.

  • 3.4 Dobot Magician freezes after the 3D Printing starts

With Repetier Host, the Dobot Magician starts to heat and slice, but when it starts to 3D Print the first layer, the jet freezes or pauses from time to time, which means it moves to the adjusting mode. Please find the confirm button in the right corner of the control panel, click it one or two times to exit the adjusting mode.

  • 3.5 3D Printing Extruder doesn’t move

With Repetier Host, the Dobot Magician starts to heat and slice, but when to test the extruder, the motor doesn’t move.

1) please make sure the heating head temperature already reached 200 degrees, cause the extruder won’t start before the temperature reaches 180 degrees.

2) If the temperature reaches 200 degrees while it still doesn’t work, check the motor first. If the motor is broken it may be caused by defective motor or motherboard, please replace the Dobot Magician or motor to test.

  • 3.6 Temperature Troubleshooting

After connected with Dobot Magician, generally speaking, the temperature should be the same with normal room temperature if it doesn’t start to heat. However, if it shows 270 to 350 degree or above, which means the thermistor short circuited because of improper installation as follow:

Solution: screw down the bolt, take out the thermistor, separate the pins, test the temperature, then put it back and screw up. In the same way, if it shows 0 degrees for good, please make sure that the Dobot Magician had already connected the Host successfully.

  • 3.7 Extruder Nozzle Clogged

When you 3d print the first layer, make sure there is some space between extruder and heating bed, which helps filament sticks to the heating bed smoothly and extruder nozzle won’t be clogged.

If space is limited, it results in extruder nozzle clogged, the feeding gear of extruder clicks with big sound because of clogged extruder nozzle with resistance.

Solution:

1) try to extrude the filament manually

Heat the extruder to 200 degrees, press strut, push the filament to the extruder, if the filament flows from the nozzle, it dredges.

2) Reinstall filament

If the filament still doesn’t move, after heated, pull the filament from the extruder, cut down the melt or damaged parts with tools. Reinstall the filament to test if it works.

3) Clean nozzle

If the filament still can’t extrude out, it’s necessary to take apart the heating head to clean nozzle.

Start to heat, plug to the heating head with iron wire or other tools to discharge the melted filament; after heated, take apart the heating head to clean one by one, then assemble it.

  • 3.8 Tilt 3d printing object

If the 3d printing object is tilt, please switch to dobotfirmware and calibrate the Dobot Magician, then test again.

  • 3.9 Fail to import the setting file

Import .ini setting file under attachment file, if you have following error ” The selected preset does not exist anymore”. It’s caused by failing to use Chinese file route with 3d Printing software, please install DobotStudio installation file move to English file and reopen to solve.